AVOID DAMAGED CASTS IN SHIPPING
Helpful Tips from your Allied OSI Client Service Team
Unfortunately, casts may get damaged before reaching the lab. When our team receives casts that have flaws, the final AFO may not be as accurate as needed for desired patient outcomes.
Our team will evaluate your cast and contact you if they do not meet our lab standards. Below are some helpful tips to achieve maximum success with the Richie Brace®.
- Call your client service team to request a Richie Brace® Treatment Guide to assist in your patient’s diagnosis and to receive brace recommendations and modification tips.
- Use the correct casting sock to get the height required for each Richie Brace®. For Richie Gauntlets and California AFOs, the casts need to be 2” higher than brace height (i.e. 7” brace needs to have a 9” cast).
- Make sure markings are on medial and lateral malleoli of the cast (required).
- Write the patient’s name on bottom of the cast.
- Let the casts cure for 24 hours; do not let the casts dry inside the packing box.
- Rubberband the cast around the lower leg area and stuff cast with packing material.
- Choose a box that will properly accommodate the size of the cast (not too big).
- Add packing material around the cast; do not ship without packing material in the box.
- Enclose the Richie Brace® order form in the box.
- Attach an Allied shipping label to the box and ship.